A shared quality-assurance instrument, ready to grow
- The terrain
- With the new Dutch Building Quality Assurance Act (Wkb), Woningborg invested in the WKI instrument: an application and a set of agreements for assessing the quality of new-build projects. Its development is housed in an independent foundation, which takes the instrument forward together with its users and the technical supplier.
- The challenge
- Woningborg wants the instrument to serve more users. That calls for a collaboration in which every party knows its role, priorities are set together and the roadmap is shared.
- The move
- As an independent party, in the interest of the whole collaboration: conversations with everyone involved, clear roles and decision-making, and a shared, agile roadmap. Plus guidance in the first joint consultations, so the collaboration can carry on under its own steam.

